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Q: I tried Order Version 3.4.0 fire ajax does not work and review of the order in 3 columns. It can be Magento version 1.9.2.4.?
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Posted by Jose Manuel, Wednesday, March 9, 2016 on product Magento One Page & Step Checkout Extension
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    A: No, most likely it's some conflict either with template or installed extension. Please contact our support and we will fix that problem.
    Posted by Peter D. on Wednesday, March 9, 2016
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    A: We found that the checkout-3 columns.phtml file is not equal to the final. We replaced by previous version, now ok
    Posted by Jose Manuel on Wednesday, March 9, 2016
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    A: I found the problem checkout-3 columns.phtml opening the key { is not in the line 145 firecheckoutWindow = new FC.Window ({
    Posted by Jose Manuel on Wednesday, March 9, 2016
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Q: Does this module support the 'Collect In Store Checkout Shipping Option' module (https://www.magentocommerce.com/magento-connect/collect-in-store-checkout-shipping-option.html) Or different free 'Pickup' modules, which show the pick-up address instead of the customer shipping address in the overview + order details?
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Posted by Dirk Latijnhouwers, Friday, January 15, 2016 on product Magento One Page & Step Checkout Extension
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    A: Yes it should be working fine.
    Posted by Peter D. on Friday, January 15, 2016
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Q: Is it possible to change the layout of the blocks on the checkout page so the various blocks fit better to avoid large blank areas on the page?
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Posted by Ck Tang, Thursday, July 16, 2015 on product Magento One Page & Step Checkout Extension
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    A: You can change both layout at Fire Checkout general layout file and also styles related to that blocks. So it can be done of course.
    Posted by Peter D. on Thursday, July 16, 2015
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Q: Hello. In the settings Fire Checkout 2.6 there is a tab "date and time of delivery". There are set dates for graduation. It would be good to do a date range for the exception. For example: 06 July 2015 - 16 July 2015. If a lot of dates, it is necessary to register manually every. It takes a lot of time. Thank you. Sincerely, Anatoly.
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Posted by Anatoliy Sokolov, Saturday, June 27, 2015 on product Magento One Page & Step Checkout Extension
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    A: Thank you for your interest. We had no request like that before and will check with developers team if it's possible to include feature like that in next extension releases.
    Posted by Peter D. on Saturday, June 27, 2015
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Q: Good day. In the settings Fire Checkout there is a tab "date and time of delivery". It is configured field "Exclude weekend" - Yes., no. Us shipping is in addition to the weekdays, on Saturday. How do we properly set up the program to prevent only the resurrection? Apparently, the setup should look like this: Exclude Saturday" - yeah, no. "To exclude the resurrection" - yeah, no. Thank you. Sincerely, Anatoly.
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Posted by Anatoliy, Saturday, June 27, 2015 on product Magento One Page & Step Checkout Extension
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    A: Our extension is based on "Weekend Days" set in General Magento config settings. Right now we don't have option to set individuals holidays as weekends.
    Posted by Peter D. on Saturday, June 27, 2015
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Q: Hello, my webshop had the firecheckout extention. Now we would like to add a house number next to the address field. On Google I found a solution with adding a javascript on the bottom of the checkout page, but that didn't work. Do you know how I can fix this?
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Posted by Bas, Wednesday, June 3, 2015 on product Magento One Page & Step Checkout Extension
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    A: Can you send us link to solution that you have applied to your store?
    Posted by Peter D. on Wednesday, June 3, 2015
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    A: Yes of course: https://gist.github.com/rommmka/d22251c937e84786b71d That is what I did, without any solution. Later I've installed an extention that sort of solved my problem but I would still like to know how to fix it. ( this is that extention: http://www.magentocommerce.com/magento-connect/postcode-nl-address-validation-and-fraud-risk-check.html )
    Posted by Bas Van Den Heuvel on Wednesday, June 3, 2015
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Q: Does this work with PayPal website payments pro out of the box?
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Posted by Ck, Thursday, April 23, 2015 on product Magento One Page & Step Checkout Extension
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    A: Yes sure, it works right out of the box.
    Posted by Peter D. on Thursday, April 23, 2015
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Q: Does it work with php 5.5 ?
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Posted by Alex, Friday, April 10, 2015 on product Magento One Page & Step Checkout Extension
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    A: Yes, it works without any problems.
    Posted by Peter D. on Friday, April 10, 2015
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Q: We're using several cart rules based on the subtotal for scaled discounts. (>100€ = 10%, >200€ = 15%, etc) Now fire checkout uses the net price, while it should use the gross prive, and there for calculates with the wrong cart rule. The issue occurs only in fire checkout, not in cart and neither in the order.Our Setup is Magento 1.7.2 + fire checkout 2.4.5. Is this a known bug which was fixed in the 2.5 line?I cross checked in Magento 1.9 + fc 2.5.7. All works fine there.Best Daniel
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Posted by Daniel Faulwasser, Wednesday, October 1, 2014 on product Magento One Page & Step Checkout Extension
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    A: Yes we have fixed one of possible reasons that could cause that problem. We would suggest to upgrade if possible.
    Posted by Peter D. on Wednesday, October 1, 2014
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Q: Hi, does your extension work with worldpay? also I've been having issues with other one page checkout extensions (which I've been testing - including the bundled OPC checkout in magento 1.9 CE) with Ajax not loading in IE explorer 9 & 10)..have tested your demo & appears to work fine! so I'm guessing there would be no issues there?Have been using HardikAjaxCart (for adding items into the basket, which I quite like)..I guess that there would be no conflict here?Kind regardsDavid
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Posted by David Cope, Sunday, August 3, 2014 on product Magento One Page & Step Checkout Extension
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    A: apologies, I meant Worldpay 'Select Junior' which uses HTML forms to send information about each purchase to WorldPay. I have a module installed - so I guess this will function ok?
    Posted by David Cope on Saturday, August 2, 2014
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    A: Our extension supports Worldpay but i don't sure for 100% about "Select Junior". In any case if you will have any compatability problems then our developers will fix that issue for free.
    Posted by Peter D. on Sunday, August 3, 2014
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Q: Billsafe extension is not working in our Magento enterprise with the checkitout extension. Please check it out here - http://upgrade.ospreyeuropestaging.co.uk/de_de/view-by-series/travel/sojourn-series/sojourn-80-1?color=91. You can add one product and go to the check out page. After entering the post code, the billsafe payment option become disabled.Kindly check and let us know your comments.
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Posted by Vasanthakumar Dharmalingam, Wednesday, July 9, 2014 on product Magento One Page & Step Checkout Extension
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    A: Can you tell us what version of Firecheckout do you use?
    Posted by Peter D. on Wednesday, July 9, 2014
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Q: I enabled the fire checkout, but it didn't show when I try to checkout, after I click checkout button in shopping cart page, it show magento default checkout page.
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Posted by Ethan Zeng, Monday, June 23, 2014 on product Magento One Page & Step Checkout Extension
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    A: Please contact our support at http://templates-master.com/helpdesk. It looks like your theme have hardcodded checkout page links.
    Posted by Peter D. on Monday, June 23, 2014
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Q: Does the extension support ebizmarts sagepay extension with 3D secure enabled? at before, we have an extension which can support sagepay with 3D secure disabled, but when we enable the 3D secure, it done work with sagepay, so before I buy this extension, I need confirm this extension can work with sagepay 3D secure.
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Posted by Ethan Zeng, Monday, June 23, 2014 on product Magento One Page & Step Checkout Extension
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    A: Our clients used Firecheckout with that option so it should be working fine. In case you will have any problems you can contact our support and our developers will apply compatibility patches for free.
    Posted by Peter D. on Monday, June 23, 2014
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Q: We are an Argento licensee, now considering your FireCheckout extension! We just purchased Product Matrix from WebShopApps, an extension that calculates shipping for the cart. Should we be concerned for compatibility? Here is a link: http://www.webshopapps.com/us/shipping/productmatrix-shipping-extension.html Thx!
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Posted by Steve Perlman, Wednesday, April 30, 2014 on product Magento One Page & Step Checkout Extension
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    A: Thank you for your interest. Firecheckout works with Product Matrix extension right out of the box.
    Posted by Peter D. on Wednesday, April 30, 2014
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Q: Hi there, does FireCheckOut fully work with Payone Payments? Especially the new SEPA-Mandate-Management functions needed to do legit SEPA-Banktransfers in the EU.This is what i mean: http://www.payone.de/sepa-demo/There is a special hook needed to start that query, quite similar to the creditcard-pre-check.Please let me know! This might be a reason to make some customers switch from other OSCs.Cheers, M.G.
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Posted by M.G., Thursday, April 17, 2014 on product Magento One Page & Step Checkout Extension
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    A: Please contact our support team http://templates-master.com/helpdesk. Our developers can integrate that module into Firecheckout as far as i can see.
    Posted by Peter D. on Thursday, April 17, 2014
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Q: Does this extention support 3D Secure (verified by VISA etc)? As some other checkout module do not. Also we have Argento installed on our site, so will this be seamless in terms of looks to install? Thanks
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Posted by Ian, Thursday, March 27, 2014 on product Magento One Page & Step Checkout Extension
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    A: Yes it works with 3d module from our current experience. If you will have any problem then our developers will be able to fix it for free. Also installation for Argento is really easy and doesn't cause any problems.
    Posted by Peter D. on Thursday, March 27, 2014
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Q: Hello,Will FireCheckout work with this reward points extension:http://www.magebuzz.com/reward-points.htmlRegards,Nick
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Posted by Nick, Wednesday, March 26, 2014 on product Magento One Page & Step Checkout Extension
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    A: Right now we don't have integration with that module but you can contact our support team and request integration services which is part of free support.
    Posted by Peter D. on Wednesday, March 26, 2014
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Q: I am using the Shopper Theme by Quel'dorei purchased via Templates Master. I am very interested in implementing this extension primarily for the delivery date feature. Will this work with Shopper Theme easily? If not, are customization services available and how long does it take to customize?
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Posted by Julie Hinton, Monday, January 27, 2014 on product Magento One Page & Step Checkout Extension
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    A: I was able to successfully implement this extension with the Shopper Theme by Quel'dorei! FYI!
    Posted by Julie Hinton on Tuesday, January 28, 2014
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Q: Does firecheckout work with Giftcard?
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Posted by Eric T., Thursday, December 19, 2013 on product Magento One Page & Step Checkout Extension
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    A: Sorry what exactly Gift Card module do you use?
    Posted by Peter D. on Thursday, December 19, 2013
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Q: I am missing the features "Register after Purchase" and "collects data that allows for sending Abandoned Cart Alerts to guests"Are you going to include that or is it already included?
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Posted by Andreas Korsus, Sunday, November 10, 2013 on product Magento One Page & Step Checkout Extension
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    A: Fire Checkout extension allows to register guest users right out of the box. Abandoned Cart Alerts to guests is in our to do list.
    Posted by Peter D. on Thursday, November 7, 2013
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    A: And Register AFTER checkout? Or Automatic registration for guests?
    Posted by Andreas Korsus on Thursday, November 7, 2013
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    A: Register after checkout feature is already part of our extension.
    Posted by Peter D. on Sunday, November 10, 2013

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