Product Questions – Magento Fire Checkout Extension

Questions:

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Q: One Page Checkout?What about mulit-domain support, do you have separate versions for multi-domains and if not what options are available for single domain purchases considering a multi-domain structure?Luis

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Posted by Luis Magana, Tuesday, April 2, 2013 on product Magento Fire Checkout Extension

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A: This version works fine with mulit-domain magento installations. It also allows to use it on multiply domains installed on same server.

Posted by Peter D. on Tuesday, April 2, 2013

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Q: It says 'Mobile optimised' but when i visit demo page with my mobile phone i can't see any special theme for mobile. How can i check it? Thanks.

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Posted by Koray Küpe, Sunday, March 17, 2013 on product Magento Fire Checkout Extension

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A: Thank you for your question. You don't see that feature because we do use default theme on Fire Checkout demo server. But you can see how it works with responsive design at http://argentotheme.com/

Posted by Peter D. on Sunday, March 17, 2013

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Q: How can we update this Module to the latest release. Simply download the latest version and copy to Magento root?

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Posted by Goetz Klucker, Thursday, December 6, 2012 on product Magento Fire Checkout Extension

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A: Yes it should be working like that. But please do your store backup before applying upgrade.

Posted by Peter D. on Thursday, December 6, 2012

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Q: Will you add support for Payone in the near future?

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Posted by Eric, Monday, September 10, 2012 on product Magento Fire Checkout Extension

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A: You can contact our support team at http://templates-master.com/helpdesk. So we can test and add support for Payone payment module.

Posted by Peter D. on Monday, September 10, 2012
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A: Ticket opened and details provided.

Posted by Eric on Tuesday, September 18, 2012

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Q: Is it possible to hide the shipping method block if there's only one shipping method?

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Posted by Eric, Monday, September 10, 2012 on product Magento Fire Checkout Extension

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A: It will require extension modification but i think it's possible.

Posted by Peter D. on Monday, September 10, 2012

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Q: What configuration options are available regarding the delivery date field? Can you specify dates to exclude, number of days after order date they can begin requesting delivery, etc? Thanks for the clarification.

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Posted by Mark Angebranndt, Monday, August 27, 2012 on product Magento Fire Checkout Extension

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A: You can set next limition:- Delivery will be available since order date plus this value - Exclude the Weekend Days

Posted by Peter D. on Monday, August 27, 2012

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Q: How does the 2 column layout look like? Our customer wants to have the following layout: - row 1, col 1: Personal data - row 1, col 2: shipping and payment - row 2 using both columns: cartIs this possible? Thx.

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Posted by Björn, Monday, August 27, 2012 on product Magento Fire Checkout Extension
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  A: You can see layout demo at our server. Shipping and payment info will be part of column #2 not #1. But you can change layout if you really need it.
  
  Posted by Peter D. on Friday, August 24, 2012
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  A: At your demo server I've seen one layout with 3 cols. But you're writing there's also a 2 col layout included.
  
  Posted by Björn on Friday, August 24, 2012
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  A: Yes you are right. Current Firecheckout 2 columns layout is listing payment and shipping modules in 2 separate columns under order review table. But we do consider it as 2 columns layout and it can be easily changed according to your needs.
  
  Posted by Peter D. on Monday, August 27, 2012
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Q: Hi, I want to make Delivery date option enabled when customer chooses one shipping method and I don't want to show Delivery date option when they chooses the others methods. Is this possible?

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Posted by Tatsuro, Thursday, July 5, 2012 on product Magento Fire Checkout Extension
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  A: Such feature will require modifing extension files. It's not possible to do that right out of the box.
  
  Posted by Peter D. on Wednesday, June 6, 2012
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  A: Sorry for mistake. Just checked it with developer and Fire Checkout allows show Delivery date just for specific modules.
  
  Posted by Peter D. on Thursday, July 5, 2012
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Q: How do you uninstall this extension? I'm upgrading my store and I want to uninstall all the extensions so I can test out the update.

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Posted by Brian, Wednesday, June 20, 2012 on product Magento Fire Checkout Extension
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  A: I think that easiest way to disable extension is to remove or rename app/etc/modules/tm_Firecheckout.xml file. Or open it and set extension to be disabled.
  
  Posted by Peter D. on Wednesday, June 20, 2012
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Q: Hi, I'm using this extension for 5 months now, I recently changed magento to the latest (1.7) version. Do i have to reorder the extension? or is the one in my account/my downloadable products already the latest 1.7 optimized version?

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Posted by Rene Peters, Wednesday, June 20, 2012 on product Magento Fire Checkout Extension
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  A: No you shouldn't. Please contact us at http://templates-master.com/helpdesk and we will send you update.
  
  Posted by Peter D. on Wednesday, June 20, 2012
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Q: Dear Templates Master Team,is it possible to show the prices with included tax in the review-section?Thank you!

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Posted by Willi Kreißl, Tuesday, June 5, 2012 on product Magento Fire Checkout Extension
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  A: Firecheckout use default format of prices set at your store. You can change it at admin > system > configuration > Tax settins.
  
  Posted by Peter D. on Wednesday, May 30, 2012
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  A: Thats the problem, I've set the default format to include tax. The default Magento-Cart shows me the prices in the right way, but the cart in firecheckout shows uses the wrong format.Can I force including tax by coding?Info1: $this->helper('tax')->displayCartBothPrices() return falseInfo2: I am using firecheckout 1.4.3 because we are using magento 1.4.1.1
  
  Posted by Willi Kreißl on Wednesday, May 30, 2012
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  A: I found the error! $this->getItems() in default cart return items with correct 'price_incl_tax'-value but in firecheckout $this->getItems() returns items where the 'price_incl_tax'-value doesn't have tax added. Any idea why this happens?
  
  Posted by Willi Kreißl on Wednesday, May 30, 2012
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  A: The whole Quote in the Magento-Session (Mage::getSingleton('checkout/session')->getQuote()) is changed when firecheckout is opened. grad_total, subtotal and so on are overwritten with the prices without taxes. After opening the default cart (checkout/cart) the Quote will be changed to normal prices.It looks like firecheckout tries to recalculate the prices and get wrong values.
  
  Posted by Willi Kreißl on Wednesday, May 30, 2012
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  A: Please contact us at http://templates-master.com/helpdesk and we will check that issue.
  
  Posted by Peter D. on Tuesday, June 5, 2012
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Q: I've the Fire Checkout installed and are very pleased with it. But I have still one wish: Is it possible to save the postalcode and city in uppercase and the name and street capitalized in the database? Because customers don't put there address in the preferred format is my opinion.In which file could I add this feature (I know something of html and php) or could you build this in?

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Posted by Gerben van den Berg, Friday, May 25, 2012 on product Magento Fire Checkout Extension
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  A: You can do this in app/code/local/TM/FireCheckout/controllers/IndexController.php. See the saveOrder action: $checkout->saveBilling(... $checkout->saveShipping(...
  
  Posted by Peter D. on Friday, May 25, 2012
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Q: HiHow does the 15-day back Money Guarantee work?I have inherited a site which has some custom code for the payment gateway. I want to install Fire Checkout but I am unsure if this custom code will be compatible.I was hoping I could purchase the module, and if I cannot get it to work get a refund. Is this possible?

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Posted by Darren Read, Thursday, May 3, 2012 on product Magento Fire Checkout Extension
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  A: Yes sure. We will be able to issue refund in case it doesn't work for you. But our developers will be also glad to help you with custom code you are using.
  
  Posted by Peter D. on Thursday, May 3, 2012
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Q: Fatal error: Class 'TM_FireCheckout_Helper_Data' not found in /app/Mage.php on line 516I receive this when going to System > Configuration.I just purchased this product and followed the directions for installation. I even copied the default/default contents from the app and skin directories to my appropriate template directory.I have deleted the cache under /var/cache and even went in to the cache management in the backend and cleared all, but I am still receiving this error when trying to go to System > Configuration.

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Posted by Steven Schneider, Saturday, April 28, 2012 on product Magento Fire Checkout Extension
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  A: It looks like your store compilation mode is enabled. Please go to admmin > system > compilation and disable compilation mode.
  
  Posted by Peter D. on Saturday, April 28, 2012
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  A: Thank you for the quick reply! This fixed my issue that I was having.
  
  Posted by Steven Schneider on Saturday, April 28, 2012
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  A: You are really welcome!
  
  Posted by Peter D. on Saturday, April 28, 2012
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Q: When will this product be updated to use with Magento CE 1.7.0?

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Posted by Dennis, Saturday, April 28, 2012 on product Magento Fire Checkout Extension
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  A: It's already updated to work with Magento CE 1.7.0.
  
  Posted by Peter D. on Saturday, April 28, 2012
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Q: Can the "Create an account for later use" feature be disabled completely. We want all our customers to checkout as guests only.

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Posted by Kevin, Friday, March 2, 2012 on product Magento Fire Checkout Extension
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  A: We can modify extension in such way for you.
  
  Posted by Support Team on Friday, March 2, 2012
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Q: Can images, such as credit cards, site security seals, etc., be incorporated onto the checkout page?

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Posted by Kevin, Friday, March 2, 2012 on product Magento Fire Checkout Extension
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  A: Yes sure. You can add images and we will be glad to help you to do that.
  
  Posted by Support Team on Friday, March 2, 2012
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Q: Can the order of the address fields be configured? I've never understood why the default for Magento checkout is so unnatural, and unlike the way in which customers are accustomed to writing their address. If by entering their ZIP code, the city and state were filled in for them, that would make sense to put that first, but since it does not do that, why put the ZIP code first?

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Posted by Kevin, Friday, March 2, 2012 on product Magento Fire Checkout Extension
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  A: I found my own answer to this one on the screenshot you have posted. The answer is "Yes", the sort order can be configured.
  
  Posted by Kevin on Friday, March 2, 2012
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  A: You sure you can change order of fields in admin.
  
  Posted by Support Team on Friday, March 2, 2012
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Q: Can the newsletter subscription checkbox be disabled? We don't send a newsletter. Can it be configured so that default option is "not checked"?

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Posted by Kevin, Friday, March 2, 2012 on product Magento Fire Checkout Extension
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  A: Found my own answer on the screen shot of the back end. (Sorry, I hadn't see that) The answer is "yes".
  
  Posted by Kevin on Friday, March 2, 2012
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Q: Whats the difference between fire checkout 1 and fire checkout 2? I had purchased fire checkout last year; are there any differences with the new fire checkout? Can i upgrade/update my old fire checkout?

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Posted by Mike Fernandez, Tuesday, February 14, 2012 on product Magento Fire Checkout Extension
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  A: In case you already own firecheckout license then you can update for free. We have rewrittent firecheckout in order to make it faster and add many new features. You can find details at release tab on firecheckout page.
  
  Posted by Support Team on Tuesday, February 14, 2012

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