Questions:

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Q: Why do orders double when using Firecheckout and Amazon Pay?
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Posted by Lorin Herman, Monday, April 24, 2017 on product Magento One Page & Step Checkout Extension
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    A: Please contact our support. We have to check that issue.
    Posted by Peter D. on Monday, April 24, 2017
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Q: Hi, when a customer changes address or VAT Number, the validation is performed. However I see no message to the customer saying whether the VAT Number is valid or not. It would be good to let the customer know with a message, also alerting the customer, he won't be charged Tax when he's VAT Number is valid. Is this already possible in version 3.10.0? or how could it be added? Thanks. ORlando
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Posted by OR, Saturday, January 14, 2017 on product Magento One Page & Step Checkout Extension
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    A: After validation is performed you should get message if VAT number is valid or now. In case you don't have it then you should open ticket and our developers will check what is wrong.
    Posted by Peter D. on Monday, January 16, 2017
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Q: Why the firecheckout module to magento 2 let the customer finish the order when this customer already have an account created and filled the e-mail input with the e-mail of that account and not filled the password input and logged in?
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Posted by Mateus Picoloto, Wednesday, April 8, 2020 on product Magento One Page & Step Checkout Extension
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    A: Default behavior of our modules is to request login for customers who already has accounts with same emails. Please contact our support at firecheckout.net/contacts so our developers can check what is wrong.
    Posted by Firecheckout Support on Thursday, April 9, 2020
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Q: We just bought your great modules and Magento 2.3.4 was just released. Can you lease let me know if your extension works fine with recent Magento release or we should wait till update?
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Posted by Carlos Vargas, Wednesday, January 29, 2020 on product Magento One Page & Step Checkout Extension
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    A: Thank you for your question. Our developers are working right now on testing Firecheckout and Magento 2.3.4. We will publish update at https://swissuplabs.com/blog/ as soon as we will have news.
    Posted by Firecheckout Support on Wednesday, January 29, 2020
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Q: How do I set the date of birth to the default input fields instead of the calendar datepicker?
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Posted by Gabriel, Tuesday, January 8, 2019 on product Magento One Page & Step Checkout Extension
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    A: We are considering making this as config option. For now please contact our support and they will help you with disabling this datapicker.
    Posted by Peter D. on Tuesday, January 9, 2018
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Q: Is there a gift-card extension that this is compatible with? Is there one you recommend over others?(The one I currently have is no longer supported.)
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Posted by Sam, Tuesday, December 19, 2017 on product Magento One Page & Step Checkout Extension
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    A: Please check list of supported modules at http://docs.swissuplabs.com/m1/extensions/firecheckout/supported-modules/GiftCards, GiftWraps and CertificatesMagento EE GiftCards and GiftWrap Aitoc_Aitgiftwrap AW_GiftCard Magestore_Giftvoucher Unirgy_GiftCert Webtex_Giftcards
    Posted by Peter D. on Tuesday, December 19, 2017
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Q: Is it compatible with Aheadworks Points and rewards, Store credit, RMA?
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Posted by Mike, Monday, October 23, 2017 on product Magento One Page & Step Checkout Extension
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    A: Yes sure, you can find list of supported modules at http://docs.swissuplabs.com/m1/extensions/firecheckout/supported-modules/. It also works with many other modules that are not included in that list.
    Posted by Peter D. on Monday, October 23, 2017
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Q: Regarding "Delivery date and time" How can i exclude only sunday, so delivery is available on saturday?
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Posted by Alain, Saturday, September 16, 2017 on product Magento One Page & Step Checkout Extension
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    A: Please contact our support. We can add this feature in next extension releases.
    Posted by Peter D. on Monday, September 18, 2017
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Q: Is this extension compatible with Delivery Date Extension from Amasty? As the delivery date allows customer to choose delivery date on checkout.
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Posted by terence, Monday, September 4, 2017 on product Magento One Page & Step Checkout Extension
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    A: Yes sure it works fine. You can find it at http://docs.swissuplabs.com/m1/extensions/firecheckout/supported-modules/#third-party-modules. Our module also comes with it's own Delivery date module so probably no need to use module from other company.
    Posted by Peter D. on Monday, September 4, 2017
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Q: Is this extension compatible with BluePay?
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Posted by Randy, Monday, August 21, 2017 on product Magento One Page & Step Checkout Extension
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    A: Hi, we have found some records that one our customer was using it but we can't guarantee that recent version will work fine. We do have free integration and integration service and 14 days money back. So you can place order and our developers will solve conflict in case you will face any.
    Posted by Peter D. on Tuesday, August 22, 2017
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Q: Does FireCheckout also improves PayPal Express? Currently product image does not show on the order review page & also no option to enter a coupon.
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Posted by Easy, Friday, February 17, 2017 on product Magento One Page & Step Checkout Extension
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    A: Our extension allow to show order info and discount fields on checkout page but it doesn't affect paypal express checkout page.
    Posted by Peter D. on Friday, February 24, 2017
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Q: Hi,Can you check if you can make it possible to add functionality of Myparcel, one of the largest shipping companie / modules in Holland.
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Posted by Bobby, Monday, January 23, 2017 on product Magento One Page & Step Checkout Extension
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    A: Yes sure, please contact our support and they will work on compatibility issues.
    Posted by Peter D. on Monday, January 23, 2017
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Q: Hi, in version 3.10.0, under upgrade notes, it mentions better integration with FireGento (Mage Setup). What exactly was enhanced in the integration? The biggest issue I saw before was that when a customer clicks on the Terms and Agreements and the screen with them pops up. In previous versions as well as 3.10.0, there is no button or link to accept them after reading. The customer has to close the pop up, and manually select the checkbox. I believe that without Firegento, in the pop up, there was a link or button to accept the agreement. Could you let me know. Thanks. ORlando.
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Posted by Orlando, Saturday, January 14, 2017 on product Magento One Page & Step Checkout Extension
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    A: The link to accepts the agreements was is Firecheckout popup, not the FireGento. The reason why you don't see it anymore - is because we show FireGento agreement popup instead of our own when FireGento module is found.P.S. A better integration was done to FireGento Agreements conditions (FireGento allows to show different agreements depending on product types in the cart)
    Posted by Peter D. on Monday, January 16, 2017
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Q: Firecheckouts adds its comments at the very bottom of the order view page, the same is for checkout fields. Many times I missed informations about order. Please add some kind of icon like (!) on the top of order details view. it will be very handy for all store managers - and its the best option to avoid missing order important info. please find example order grid how it could be done http://prntscr.com/drie8qthanks
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Posted by Add TM Firecheckout comments/checkout fields icon on order details view at top, Wednesday, January 4, 2017 on product Magento One Page & Step Checkout Extension
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    A: Thank you for your suggestion. We will consider adding it in next extension releases.
    Posted by Peter D. on Thursday, January 5, 2017
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Q: Does your one page checkout support Amazon Payments?
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Posted by Sam Foster, Friday, December 9, 2016 on product Magento One Page & Step Checkout Extension
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    A: Yes sure it works fine!
    Posted by Peter D. on Friday, December 9, 2016
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Q: Hello,Does magento firecheckout 3.7 released sept.9 2016 support magento enterprise edition 1.14.2.4 ?Thanks
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Posted by Mike, Tuesday, September 13, 2016 on product Magento One Page & Step Checkout Extension
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    A: Yes sure it works fine with recent Magento 1 EE release.
    Posted by Peter D. on Wednesday, September 14, 2016
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Q: I quess this checkout works with Argento as it is shown on the Argento theme. Also does this allow input of a coupon code at the checkout stage as a lot of customers miss the view basket to input the code?
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Posted by Kevin Venison, Wednesday, September 7, 2016 on product Magento One Page & Step Checkout Extension
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    A: Yes sure it works right out of the box with Argento template. Discount code block can be enabled and disabled on Fire checkout page from extension configuration.
    Posted by Peter D. on Wednesday, September 7, 2016
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Q: Hi,can you tell me if this extension is already available for Magento 2?
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Posted by Lorana, Wednesday, August 10, 2016 on product Magento One Page & Step Checkout Extension
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    A: It's already available at Swissuplabs site.
    Posted by Peter D. on Wednesday, August 10, 2016
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Q: Will this plug-in be available for Magento 2?
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Posted by Ignacio Mella, Sunday, May 1, 2016 on product Magento One Page & Step Checkout Extension
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    A: We are planning to release it within next month.
    Posted by Peter D. on Sunday, May 1, 2016
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Q: I am thinking of using Fire Checkout 3.3 with Alpha Bank (Greek bank) e-Commerce https://www.magentocommerce.com/magento-connect/alpha-bank-e-commerce-1.html (the extension provides Alpha Bank e-Commerce payment gateway integration).Is there something that I should be aware of?Thank you.
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Posted by Nikolas Branis, Tuesday, April 26, 2016 on product Magento One Page & Step Checkout Extension
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    A: Hi, we do offer free integration services with third part modules. So the best way is to place order on our extension and our developers will install it for you and work on integration if needed.
    Posted by Peter D. on Tuesday, April 26, 2016

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