Questions:

Page:
  2. 1
  3. ...
  4. 3
  5. 4
  6. 5
  7. 6
  8. 7
0
vote
Q: I have installed the module per the installation instructions and have run into 2 problems. I'm not sure whether they're the same problem or not, but...1) In the magento error logs, I'm seeing the following warnings:2011-03-29T18:20:10+00:00 ERR (3): Warning: include(TM/FireCheckout/Helper/Giftmessage.php)....2) The checkout page is dying after the shipping method box and the rest of the page is failing to load. Im not seeing any errors that would explain this behaviour in the magento logs.
1
Answer
Posted by Luke, Tuesday, March 29, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Please contact our support team. There was one file missing at one of the extension version branch.
    Posted by Support Team on Tuesday, March 29, 2011
0
vote
Q: Hi, when do you expect to release Fire Checkout in all common languages?
1
Answer
Posted by Mark, Tuesday, March 29, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Thank you for your interest. We are going to release translation package within next month. We are also glad to offer discounts to everyone who is willing to help us with translation.
    Posted by Support Team on Tuesday, March 29, 2011
0
vote
Q: Does this work with SagePay from ebizmarts? Thanks
1
Answer
Posted by Phil, Monday, March 28, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: We have not tested recent extension version but according to our client report he had no problems with it. In case you will have any problem then our support team will be available for help.
    Posted by Support Team on Monday, March 28, 2011
0
vote
Q: Hi. I´m very interestet in this fire checkout, does it work with the danish language?I dont understand why it has to bee so expensive., maybe you can give a little discount?Best regards Frank www.fashionsilver.eu
1
Answer
Posted by Frank, Wednesday, March 23, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Thank you for you interest. Price on this extension is based on efforts our developers spend developing and improving this extension and time our support teams offer to average customer. Unfortunately right now we don't have Danish language pack yet. But in case you will help us to translate then we will be glad to offer discount for you. Please contact our support team and we will be glad to discuss further details
    Posted by Support Team on Wednesday, March 23, 2011
0
vote
Q: I just purchased this extension and so far looks like it is working without glitches after 2 minute installation ahhhhhh!!!Question: Can the newsletter checkbox default to selected?
1
Answer
Posted by Hector Perez-Nieto, Tuesday, March 22, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Thank you for nice feedback! You can edit default newsletter checkbox value at app\design\frontend\default\default\template\firecheckout\checkout\review.phtml. Unfortunately right now there is no such config option yet.
    Posted by Support Team on Tuesday, March 22, 2011
0
vote
Q: Does this extension support all magento versions including 1.3.2.4. Please let me know. Its really urgent. And, is there any side effect of this extension on my store.
1
Answer
Posted by Charu, Thursday, March 17, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: We do have Firecheckout version created for 1.3.2.4. But it doesn't contain all recent features.
    Posted by Support Team on Thursday, March 17, 2011
0
vote
Q: Do you guys offer a way to forward multiple invoices to different venue partners automatically. For instance if a client on our site places an order for food from abc steak to be delivered how can we push that order to the venue abc steak email and do this for multiple venues?Best,Gregory
1
Answer
Posted by Gregory, Wednesday, March 2, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Thank you for you interest. I think such functionality isn't related to Firechekout extension. It's based on default Magento order emails events. Do you need different "venue partners " for different products groups?
    Posted by Support Team on Wednesday, March 2, 2011
0
vote
Q: 1. Does it work with the new Magento v1.5? 2. You said in a previous answer that there's no coupon code box supported in Fire Checkout. In your demo store however there's an input box for the coupon code right there within Fire Checkout. Is it a recently added feature?
1
Answer
Posted by Raphael, Friday, February 25, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: 1. Yes this extension was already upgraded to work with Magento v1.5.2. Yes we did already added this option in recent extension release.
    Posted by Support Team on Friday, February 25, 2011
0
vote
Q: Hi, Does this extension work with the SagePay server extension from ebizmarts?Thank you,
1
Answer
Posted by stabani, Wednesday, February 23, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: We have not tested this extension with SagePay extension by ebizmarts but you can simply try. In case you will have any problems we will be available for support or we can simply issue refund.
    Posted by Support Team on Wednesday, February 23, 2011
0
vote
Q: Can I use Paypal as a payment method?
1
Answer
Posted by Mark, Wednesday, February 23, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Yes sure. You can use paypal without any problem with Firecheckout.
    Posted by Support Team on Wednesday, February 23, 2011
0
vote
Q: Hi, I assume that Fire Checkout will switch to secure https if standard Magento is already configured this way?
1
Answer
Posted by Rick, Sunday, January 30, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Yes, Firecheckout will use https in case you will enable it in Magento admin.
    Posted by Support Team on Sunday, January 30, 2011
0
vote
Q: I havefirecheck loaded on my site the functionality is great but I am having a problem with speed. Once a user places an order it takes the site about two minutes to process the order! The "submitting order information" keeps spinning for a long time before processing the order. Is there a way to speed up this process? All other aspects of my site seem to be running very quickly, it is just the checkout that seems to be "lagging".
1
Answer
Posted by Miles, Monday, January 24, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Can you test order process with firecheckout turned off? Firecheckout is based on same controllers and models that default magento checkout is based on. So it should no affect checkout speed at all.One of our clients already faced same problem. It was caused by large number of orders in database and little resources dedicated to hosting account. Issue was solved by upgrading serve memory.
    Posted by Support Team on Monday, January 24, 2011
0
vote
Q: Is there a possibility to deactivate the shipment method in Fire Checkout? Because I don't want to display it, beacause I sell education courses. They are not shipped, obviously.Beste regards, Tilman
2
Answers
Posted by TIlman, Tuesday, January 18, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: The easiest way to do this is to hide shipping block with css. We can help you with such modification at your store.
    Posted by Support Team on Saturday, January 15, 2011
  • 0
    vote
    A: Dear Tilman, unfortunately there is no such config option. But you can easily hide shipping block with css styles.
    Posted by Support Team on Tuesday, January 18, 2011
0
vote
Q: I dont see an option for gift message. Is there an option for customers to enter a gift note.
1
Answer
Posted by Tim, Monday, January 10, 2011 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Firecheckout supports default Magento gifts message feature. We don't have it enabled at our demo server.
    Posted by Support Team on Monday, January 10, 2011
0
vote
Q: Just purchased this extension. Where is the success.phtml page so I can place my conversion tracking code?
1
Answer
Posted by mike errico, Friday, December 10, 2010 on product Magento Fire Checkout Extension
  • 0
    vote
    A: You should put tracking code into your default success.phtml. We have not modifed this files so it was not include in extension package.
    Posted by Support Team on Friday, December 10, 2010
0
vote
Q: Can i disable the field State ?
1
Answer
Posted by Jan, Thursday, December 2, 2010 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Thank you for you interest. State field can be disabled through admin.
    Posted by Support Team on Thursday, December 2, 2010
0
vote
Q: How are multiple shipping options handled? Does the total change when a new method is selected? Can the shipping method be changed on the checkout page? How is PayPal Express handled?
1
Answer
Posted by Matt, Tuesday, November 23, 2010 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Multiple shipping options is handled by default magento controller. Firecheckout is designed to replaced default magento onepage checkout page.
    Posted by Support Team on Tuesday, November 23, 2010
0
vote
Q: oh ...... i see - that multiple addresses is supported from the basket page via - standard magento check-out ? is this correct?
1
Answer
Posted by jimmy, Thursday, November 4, 2010 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Yes you are right.
    Posted by Support Team on Thursday, November 4, 2010
0
vote
Q: does fire check-out support shipping to multiple addresses?
1
Answer
Posted by jimmy, Thursday, November 4, 2010 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Unfortunately not yet, multiple addresses checkout is based on different interface.
    Posted by Support Team on Thursday, November 4, 2010
0
vote
Q: Can we use it on different server and multi domains? How much it cost?
1
Answer
Posted by Terems, Tuesday, October 26, 2010 on product Magento Fire Checkout Extension
  • 0
    vote
    A: Unfortunately redistribution and multi-server licenses are not available yet. Right now we are discussing such option for our products.
    Posted by Support Team on Tuesday, October 26, 2010

Ask Your Question

* Required Fields

Newsletter
Call Us
Swissup Labs c/o EasyGiga SA c/o Vischer Partners,
Rue du Cloître 2-4,
1204 Geneva, Switzerland +41 78 874 20 77
© 2021 Fire Checkout Official site. All Rights Reserved.

up